Help Out

Supporting the settlement of refugees in our National Capital.

You can provide practical or financial support by several means: volunteer, and/or become a financial member for those who would like to show their support but don’t have time to volunteer, or simply donate!


CRS is a completely volunteer organisation that provides “good neighbour” support to asylum seekers and refugees in the ACT.  CRS is seeking new member/volunteers to join our organisation. Member/volunteers are invited to offer support to the asylum seeker individuals and families supported by CRS as needs arise. This support can include:

  • One-off  or short term instances of direct assistance such as help moving house, assistance with job search, provision of needed household items, assistance with transport to an appointment, garden working bees, accessing sporting opportunities, provision of tutoring to a school student etc.
  • Longer term good neighbour support to an individual or family. Volunteers are matched with a family and provide social support and help to settle into life in Canberra
  • Assistance with a fundraising event, a particular administrative task or project, committee roles.

All volunteers are supported by the CRS committee and the CRS volunteer support coordinators. No prior experience or skills are required, just an interest in helping asylum seekers and refugees in our Canberra community. We ask that interested volunteers join CRS.  The cost is $40 for a two year membership. These membership fees cover all our organisational costs such as insurance and auditing so that all funds raised by CRS go directly to assisting asylum seekers and refugees in need in our community.

Become a Member

CRS welcomes those wishing to be financial members. Only $40 for a 2 year membership, so even if you don’t have time to volunteer you can still show your support. You can access the Application Form and other information at the following links:

Apply online here: Online Membership Application

Download a hard copy PDF form here: Application for Membership

For more information, please contact us at

Attend an Information Session

We regularly run monthly orientation sessions which are designed to introduce CRS to potential new members and let interested people know of our activities. See the events page for the next scheduled session. All are welcome – just email if you wish to attend.


If you wish to provide a financial donation without becoming an official member, please see our Donate page.

Please note that while CRS appreciates offers to donate furniture and white-goods to our clients, unfortunately CRS is not capable of directly receiving or distributing these goods.  Instead, we have an arrangement with the Salvation Army Salvos Store at Fyshwick, ACT. All donations of furniture and whitegoods to the Salvos assists with families in need, and CRS directly accesses this support for its refugee and asylum seeker clients when it is appropriate. You can drop furniture or whitegoods off to the main Salvos Store at 15 Mildura Street, Fyshwick. Alternatively, you can call 13 SALVOS (13 72 58) and ask for a pick-up from your home.

Need more information on the Organisation?

CRS Background

CRS Constitution

Good Practice Guide

Working with Vulnerable People Act 2011

Please note that CRS complies with ACT legislation covering Working With Vulnerable People (WWVP) in the ACT.

The ACT Working with Vulnerable People (Background Checking) Act 2011 which aims to reduce the risk of harm or neglect to vulnerable people in the ACT commenced on 8 November 2012. The Act requires people who have contact with vulnerable people while engaging in regulated activities and services to register with the Office of Regulatory Services (ORS).

The Act applies to members of Canberra Refugee Support (CRS). Individual members who will be working with our clients (Asylum Seekers and Refugees are deemed as vulnerable) should apply for an assessment as soon as you can.

The ACT Office of Regulatory Services (ORS) has established a web site to guide applicants. This is at:

Application forms for registration can be accessed through this site.

Please note that it is mandatory that any CRS member who is in a support team or who otherwise has contact with asylum seekers, refugees or migrants to have a WWVP registration.

Applications from CRS do not attract a fee as we are a charity however, if an applicant needs a WWVP clearance for paid work which they perform in addition to volunteer work with CRS, the published fee will apply.

Once your registration has been processed, please advise the CRS Secretary at of your WWVP status by providing a scanned or photocopy of your card, either by emailing to or by post to PO Box 3444 Weston Creek ACT 2611.

However, if you do not wish to participate in the WWVP process but you wish to remain a member of CRS, please notify the CRS Secretary accordingly.

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